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“Failed to authenticate user” exception in the c# Hello world sample of Docusign Signature Appliance demo


DocuSign not accepting Salesforce user in sandboxDocuSign API: “Invalid Signature Credentials” error using Captive (Embedded) RecipientsHow does actual “signing” happen “offline” via API?DocuSign Captive Recipient - XML SigningHow to get and use Docusign api keyTrouble linking clients DocuSign accounts via APIUnable to use CoSign Api by logging in with a DocuSign sandbox accountGoing live with PHP SDK: Error 401 UnauthorizedProblems using different login credentials to connect to DocuSign APII have free DocuSign Signature Appliance Developer Sandbox account.but can not perform signature operation using DssSign






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








0















I have installed the trial version of DocuSign SA client for Windows desktop. Then I have checked out the docusign-signature-appliance-api-recipes repository and ran the C# Hello World demo in the dsa-local folder. The code from the demo is explained in the DocuSign Local API guide from which I have acquired the GitHub link in the first place.



As mentioned in the Quickstart section of the guide, I have created a Developer SandBox account. I have used the credentials of that account in the code, but the SAPI.Logon method fails at line 47 of Program.cs file.



I have also opened Docusign SA Prepare & Sign tool that was installed as part of the Docusign SA client and tried to sign a PDF. While doing so, I was prompted the credentials and I have entered the same credentials. But I got "Invalid username or password, operation canceled" error dialog.



I have also ensured that old credentials for DocuSign are not cached in my desktop. How can I make the user authentication succeed?










share|improve this question






























    0















    I have installed the trial version of DocuSign SA client for Windows desktop. Then I have checked out the docusign-signature-appliance-api-recipes repository and ran the C# Hello World demo in the dsa-local folder. The code from the demo is explained in the DocuSign Local API guide from which I have acquired the GitHub link in the first place.



    As mentioned in the Quickstart section of the guide, I have created a Developer SandBox account. I have used the credentials of that account in the code, but the SAPI.Logon method fails at line 47 of Program.cs file.



    I have also opened Docusign SA Prepare & Sign tool that was installed as part of the Docusign SA client and tried to sign a PDF. While doing so, I was prompted the credentials and I have entered the same credentials. But I got "Invalid username or password, operation canceled" error dialog.



    I have also ensured that old credentials for DocuSign are not cached in my desktop. How can I make the user authentication succeed?










    share|improve this question


























      0












      0








      0








      I have installed the trial version of DocuSign SA client for Windows desktop. Then I have checked out the docusign-signature-appliance-api-recipes repository and ran the C# Hello World demo in the dsa-local folder. The code from the demo is explained in the DocuSign Local API guide from which I have acquired the GitHub link in the first place.



      As mentioned in the Quickstart section of the guide, I have created a Developer SandBox account. I have used the credentials of that account in the code, but the SAPI.Logon method fails at line 47 of Program.cs file.



      I have also opened Docusign SA Prepare & Sign tool that was installed as part of the Docusign SA client and tried to sign a PDF. While doing so, I was prompted the credentials and I have entered the same credentials. But I got "Invalid username or password, operation canceled" error dialog.



      I have also ensured that old credentials for DocuSign are not cached in my desktop. How can I make the user authentication succeed?










      share|improve this question














      I have installed the trial version of DocuSign SA client for Windows desktop. Then I have checked out the docusign-signature-appliance-api-recipes repository and ran the C# Hello World demo in the dsa-local folder. The code from the demo is explained in the DocuSign Local API guide from which I have acquired the GitHub link in the first place.



      As mentioned in the Quickstart section of the guide, I have created a Developer SandBox account. I have used the credentials of that account in the code, but the SAPI.Logon method fails at line 47 of Program.cs file.



      I have also opened Docusign SA Prepare & Sign tool that was installed as part of the Docusign SA client and tried to sign a PDF. While doing so, I was prompted the credentials and I have entered the same credentials. But I got "Invalid username or password, operation canceled" error dialog.



      I have also ensured that old credentials for DocuSign are not cached in my desktop. How can I make the user authentication succeed?







      docusignapi digital-signature






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Mar 28 at 7:32









      Navaneetha KannanNavaneetha Kannan

      457 bronze badges




      457 bronze badges

























          2 Answers
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          Have you configured the DSA Client to point prime-dsa-devctr.docusign.net appliance?
          enter image description here
          You can also try to register again to https://go.docusign.com/signup/dsa-developer using the same credentials or new ones. Then make sure your credentials are correct by testing them at https://webapp-dsa-devctr.docusign.net/. Once correct use them in the SAPI.Logon method at line 47 of Program.cs file.






          share|improve this answer
































            1
















            Sounds like something is wrong with your account details. Please contact our DSA Support by filling-in our web form, or by sending an email to: DSAsupport@docusign.com






            share|improve this answer



























              Your Answer






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              oldest

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              0
















              Have you configured the DSA Client to point prime-dsa-devctr.docusign.net appliance?
              enter image description here
              You can also try to register again to https://go.docusign.com/signup/dsa-developer using the same credentials or new ones. Then make sure your credentials are correct by testing them at https://webapp-dsa-devctr.docusign.net/. Once correct use them in the SAPI.Logon method at line 47 of Program.cs file.






              share|improve this answer





























                0
















                Have you configured the DSA Client to point prime-dsa-devctr.docusign.net appliance?
                enter image description here
                You can also try to register again to https://go.docusign.com/signup/dsa-developer using the same credentials or new ones. Then make sure your credentials are correct by testing them at https://webapp-dsa-devctr.docusign.net/. Once correct use them in the SAPI.Logon method at line 47 of Program.cs file.






                share|improve this answer



























                  0














                  0










                  0









                  Have you configured the DSA Client to point prime-dsa-devctr.docusign.net appliance?
                  enter image description here
                  You can also try to register again to https://go.docusign.com/signup/dsa-developer using the same credentials or new ones. Then make sure your credentials are correct by testing them at https://webapp-dsa-devctr.docusign.net/. Once correct use them in the SAPI.Logon method at line 47 of Program.cs file.






                  share|improve this answer













                  Have you configured the DSA Client to point prime-dsa-devctr.docusign.net appliance?
                  enter image description here
                  You can also try to register again to https://go.docusign.com/signup/dsa-developer using the same credentials or new ones. Then make sure your credentials are correct by testing them at https://webapp-dsa-devctr.docusign.net/. Once correct use them in the SAPI.Logon method at line 47 of Program.cs file.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Apr 1 at 16:46









                  Aviv SimionoviciAviv Simionovici

                  814 bronze badges




                  814 bronze badges


























                      1
















                      Sounds like something is wrong with your account details. Please contact our DSA Support by filling-in our web form, or by sending an email to: DSAsupport@docusign.com






                      share|improve this answer





























                        1
















                        Sounds like something is wrong with your account details. Please contact our DSA Support by filling-in our web form, or by sending an email to: DSAsupport@docusign.com






                        share|improve this answer



























                          1














                          1










                          1









                          Sounds like something is wrong with your account details. Please contact our DSA Support by filling-in our web form, or by sending an email to: DSAsupport@docusign.com






                          share|improve this answer













                          Sounds like something is wrong with your account details. Please contact our DSA Support by filling-in our web form, or by sending an email to: DSAsupport@docusign.com







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered Mar 31 at 10:43









                          AlonAlon

                          363 bronze badges




                          363 bronze badges































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