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Document custom properties are not saved in Word desktop

Document custom properties not save in Office 365 for WindowsAutomatically loading Word Task Pane Office Add-inDynamic data manipulation in word onlinecontext.document.saved property is prematurely updated even before the document is saved to SharePointWord Add-in - How to read custom document propertySave before closing a documentOffice 365 Word Add-In : Forbidden 403 when trying to create a document with the office javascript libraryRetrivig ID of Office 365 word document saved in sharepointDocument custom properties not save in Office 365 for WindowsCustom properties are not being saved immediately to Exchange Server in Outlook desktop 2016Bug with getFileAsync() method on word desktop

0

My office js Word add-in code saves a custom property to the document customproperty collection. The code for saving is as below.

Word.run(function (context) 
 //method accepts property name plus value
 context.document.properties.customProperties.add(propertyname, value);
 context.document.save();
 return context.sync()
 .then(function () 
 console.log("Property saved");
 )
 .catch (function (e) 
 console.log("Error occured inserting property " + e.message);

 );
);

After my add-in executes I can see the custom property when I click on Info->Properties->AdvancedProperties->Custom. But when i close the Office 365 Word desktop application and reopen the document I find the custom property has not been saved. So I opened the Word document again in desktop and then again ran my add-in. This time I also typed some characters in the document and then closed the document. Now when I reopened the document I found that the custom properties are saved correctly. This means that custom properties are not getting saved when we execute the word context sync operation.

I then performed the same operation in Office online and it worked perfectly. This means that this issue occurs only in Office 365 Word Desktop. I had faced the same issue in Aug 2018. But it looks like the bug still exists.

I am running Word desktop Version 1808 (Build 10730.20304 Click-to-Run)

office-js

share|improve this question

edited Mar 22 at 10:18

Codecrasher99

asked Mar 21 at 15:28

Codecrasher99Codecrasher99

6317

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I tried to reproduce. If I save the Word document, the custom property is saved. If I close the Word document without saving, the property is not saved. But that's what I'd expect. Word Online has an autosave feature, so that's probably why it works there without explicitly saving.
  
  – Rick Kirkham
  Mar 21 at 16:35
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I modified the code to include context.document.save(); But even then the custom properties are not saved. Even Word desktop has an autosave feature. This is not a feature but a bug.
  
  – Codecrasher99
  Mar 22 at 6:43
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I can't reproduce. The bug that's referred to in your Aug 2018 question is about an unneeded prompt to save. But that is not your symptoms.
  
  – Rick Kirkham
  Mar 22 at 7:44
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  You mentioned that this happened in Aug 2018 - have you updated your Office since/
  
  – Mavi Domates
  Mar 22 at 8:25
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yes my office version has been updated since then.
  
  – Codecrasher99
  Mar 22 at 8:37
  

  
  
  
  

 | 
show 3 more comments

0

My office js Word add-in code saves a custom property to the document customproperty collection. The code for saving is as below.

Word.run(function (context) 
 //method accepts property name plus value
 context.document.properties.customProperties.add(propertyname, value);
 context.document.save();
 return context.sync()
 .then(function () 
 console.log("Property saved");
 )
 .catch (function (e) 
 console.log("Error occured inserting property " + e.message);

 );
);

After my add-in executes I can see the custom property when I click on Info->Properties->AdvancedProperties->Custom. But when i close the Office 365 Word desktop application and reopen the document I find the custom property has not been saved. So I opened the Word document again in desktop and then again ran my add-in. This time I also typed some characters in the document and then closed the document. Now when I reopened the document I found that the custom properties are saved correctly. This means that custom properties are not getting saved when we execute the word context sync operation.

I then performed the same operation in Office online and it worked perfectly. This means that this issue occurs only in Office 365 Word Desktop. I had faced the same issue in Aug 2018. But it looks like the bug still exists.

I am running Word desktop Version 1808 (Build 10730.20304 Click-to-Run)

office-js

share|improve this question

edited Mar 22 at 10:18

Codecrasher99

asked Mar 21 at 15:28

Codecrasher99Codecrasher99

6317

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I tried to reproduce. If I save the Word document, the custom property is saved. If I close the Word document without saving, the property is not saved. But that's what I'd expect. Word Online has an autosave feature, so that's probably why it works there without explicitly saving.
  
  – Rick Kirkham
  Mar 21 at 16:35
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I modified the code to include context.document.save(); But even then the custom properties are not saved. Even Word desktop has an autosave feature. This is not a feature but a bug.
  
  – Codecrasher99
  Mar 22 at 6:43
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I can't reproduce. The bug that's referred to in your Aug 2018 question is about an unneeded prompt to save. But that is not your symptoms.
  
  – Rick Kirkham
  Mar 22 at 7:44
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  You mentioned that this happened in Aug 2018 - have you updated your Office since/
  
  – Mavi Domates
  Mar 22 at 8:25
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yes my office version has been updated since then.
  
  – Codecrasher99
  Mar 22 at 8:37
  

  
  
  
  

 | 
show 3 more comments

My office js Word add-in code saves a custom property to the document customproperty collection. The code for saving is as below.

Word.run(function (context) 
 //method accepts property name plus value
 context.document.properties.customProperties.add(propertyname, value);
 context.document.save();
 return context.sync()
 .then(function () 
 console.log("Property saved");
 )
 .catch (function (e) 
 console.log("Error occured inserting property " + e.message);

 );
);

After my add-in executes I can see the custom property when I click on Info->Properties->AdvancedProperties->Custom. But when i close the Office 365 Word desktop application and reopen the document I find the custom property has not been saved. So I opened the Word document again in desktop and then again ran my add-in. This time I also typed some characters in the document and then closed the document. Now when I reopened the document I found that the custom properties are saved correctly. This means that custom properties are not getting saved when we execute the word context sync operation.

I then performed the same operation in Office online and it worked perfectly. This means that this issue occurs only in Office 365 Word Desktop. I had faced the same issue in Aug 2018. But it looks like the bug still exists.

I am running Word desktop Version 1808 (Build 10730.20304 Click-to-Run)

office-js

share|improve this question

edited Mar 22 at 10:18

Codecrasher99

asked Mar 21 at 15:28

Codecrasher99Codecrasher99

6317

Word.run(function (context) 
 //method accepts property name plus value
 context.document.properties.customProperties.add(propertyname, value);
 context.document.save();
 return context.sync()
 .then(function () 
 console.log("Property saved");
 )
 .catch (function (e) 
 console.log("Error occured inserting property " + e.message);

 );
);

share|improve this question

edited Mar 22 at 10:18

Codecrasher99

asked Mar 21 at 15:28

Codecrasher99Codecrasher99

6317

share|improve this question

edited Mar 22 at 10:18

Codecrasher99

asked Mar 21 at 15:28

Codecrasher99Codecrasher99

6317

asked Mar 21 at 15:28

Codecrasher99Codecrasher99

6317

asked Mar 21 at 15:28

Codecrasher99Codecrasher99

6317