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How to SelectFrame dynamically in Salesforce?

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1

I am trying to automate a script using Kantu in Salesforce.
Basically I am going through some dropdown IDs and select the right values and everything works IF the selectFrame value is correct in the beginning.

The problem is that Salesforce refreshes the iframe ID everytime the page is refreshed or a new case is opened (i.e. ext-comp-1018 | ext-comp-1035 | ext-comp-1048 etc.)

Because the script does not recognize the frame (since it is always changing), it won't go ahead to do the rest of the actions.

{

 "Name": "SFDC_Auto",

 "CreationDate": "2019-3-25",

 "Commands": [

 
 "Command": "selectFrame",
 "Target": "id=ext-comp-1018",
 "Value": ""
 ,
 
 "Command": "select",
 "Target": "id=cas5",
 "Value": "label=Escalation"
 ,

I seen a post that mentioned this would be the solution, but I am not sure how to implement it in Kantu:
frames = @driver.find_elements(:xpath, '//iframe[starts-with(@id,ext-
comp-)]') @driver.switch_to.frame frames1

So far I could make this work: xpath=//iframe[starts-with(@id,ext-comp-)], however it doesn't do nothing. It reads ok but then halts at the next step saying that ID CAS5 is not recognized.

Can anyone help out?

Thanks,

selenium xpath salesforce kantu

share|improve this question

edited Mar 25 at 19:59

Slider105

asked Mar 25 at 19:02

Slider105Slider105

3022 silver badges88 bronze badges

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Please make a reference to the post you mentioned
  
  – N8888
  Mar 25 at 19:06
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  you missed single quotes around ext-comp- the xpath should be //iframe[contains(@id,'ext-comp-')]
  
  – supputuri
  Mar 25 at 19:20
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  If you want to use css then @driver.find_elements(:css, "iframe[id^='ext- comp-']") is the correct one.
  
  – supputuri
  Mar 25 at 19:24
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @supputuri, this is what I get when I run those: Code: //iframe[contains(@id,'ext-comp-')] Output: [error] timeout reached when looking for element 'id=cas5' [error] Code: @driver.find_elements(:css, "iframe[id^='ext- comp-']") Output: [error] timeout reached when looking for frame '@driver.find_elements(:css, "iframe[id^='ext- comp-']")'
  
  – Slider105
  Mar 25 at 19:36
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @N8888 this was the one: stackoverflow.com/questions/44897298/…
  
  – Slider105
  Mar 25 at 19:37
  

  
  
  
  

 | 
show 3 more comments

1

I am trying to automate a script using Kantu in Salesforce.
Basically I am going through some dropdown IDs and select the right values and everything works IF the selectFrame value is correct in the beginning.

The problem is that Salesforce refreshes the iframe ID everytime the page is refreshed or a new case is opened (i.e. ext-comp-1018 | ext-comp-1035 | ext-comp-1048 etc.)

Because the script does not recognize the frame (since it is always changing), it won't go ahead to do the rest of the actions.

{

 "Name": "SFDC_Auto",

 "CreationDate": "2019-3-25",

 "Commands": [

 
 "Command": "selectFrame",
 "Target": "id=ext-comp-1018",
 "Value": ""
 ,
 
 "Command": "select",
 "Target": "id=cas5",
 "Value": "label=Escalation"
 ,

I seen a post that mentioned this would be the solution, but I am not sure how to implement it in Kantu:
frames = @driver.find_elements(:xpath, '//iframe[starts-with(@id,ext-
comp-)]') @driver.switch_to.frame frames1

So far I could make this work: xpath=//iframe[starts-with(@id,ext-comp-)], however it doesn't do nothing. It reads ok but then halts at the next step saying that ID CAS5 is not recognized.

Can anyone help out?

Thanks,

selenium xpath salesforce kantu

share|improve this question

edited Mar 25 at 19:59

Slider105

asked Mar 25 at 19:02

Slider105Slider105

3022 silver badges88 bronze badges

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Please make a reference to the post you mentioned
  
  – N8888
  Mar 25 at 19:06
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  you missed single quotes around ext-comp- the xpath should be //iframe[contains(@id,'ext-comp-')]
  
  – supputuri
  Mar 25 at 19:20
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  If you want to use css then @driver.find_elements(:css, "iframe[id^='ext- comp-']") is the correct one.
  
  – supputuri
  Mar 25 at 19:24
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @supputuri, this is what I get when I run those: Code: //iframe[contains(@id,'ext-comp-')] Output: [error] timeout reached when looking for element 'id=cas5' [error] Code: @driver.find_elements(:css, "iframe[id^='ext- comp-']") Output: [error] timeout reached when looking for frame '@driver.find_elements(:css, "iframe[id^='ext- comp-']")'
  
  – Slider105
  Mar 25 at 19:36
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @N8888 this was the one: stackoverflow.com/questions/44897298/…
  
  – Slider105
  Mar 25 at 19:37
  

  
  
  
  

 | 
show 3 more comments

I am trying to automate a script using Kantu in Salesforce.
Basically I am going through some dropdown IDs and select the right values and everything works IF the selectFrame value is correct in the beginning.

The problem is that Salesforce refreshes the iframe ID everytime the page is refreshed or a new case is opened (i.e. ext-comp-1018 | ext-comp-1035 | ext-comp-1048 etc.)

Because the script does not recognize the frame (since it is always changing), it won't go ahead to do the rest of the actions.

{

 "Name": "SFDC_Auto",

 "CreationDate": "2019-3-25",

 "Commands": [

 
 "Command": "selectFrame",
 "Target": "id=ext-comp-1018",
 "Value": ""
 ,
 
 "Command": "select",
 "Target": "id=cas5",
 "Value": "label=Escalation"
 ,

I seen a post that mentioned this would be the solution, but I am not sure how to implement it in Kantu:
frames = @driver.find_elements(:xpath, '//iframe[starts-with(@id,ext-
comp-)]') @driver.switch_to.frame frames1

So far I could make this work: xpath=//iframe[starts-with(@id,ext-comp-)], however it doesn't do nothing. It reads ok but then halts at the next step saying that ID CAS5 is not recognized.

Can anyone help out?

Thanks,

selenium xpath salesforce kantu

share|improve this question

edited Mar 25 at 19:59

Slider105

asked Mar 25 at 19:02

Slider105Slider105

3022 silver badges88 bronze badges

{

 "Name": "SFDC_Auto",

 "CreationDate": "2019-3-25",

 "Commands": [

 
 "Command": "selectFrame",
 "Target": "id=ext-comp-1018",
 "Value": ""
 ,
 
 "Command": "select",
 "Target": "id=cas5",
 "Value": "label=Escalation"
 ,

share|improve this question

edited Mar 25 at 19:59

Slider105

asked Mar 25 at 19:02

Slider105Slider105

3022 silver badges88 bronze badges

share|improve this question

edited Mar 25 at 19:59

Slider105

asked Mar 25 at 19:02

Slider105Slider105

3022 silver badges88 bronze badges

asked Mar 25 at 19:02

Slider105Slider105

3022 silver badges88 bronze badges

asked Mar 25 at 19:02

Slider105Slider105

3022 silver badges88 bronze badges

1 Answer
1

active

oldest

votes

0

The problem is that Salesforce refreshes the iframe ID

In addition to the iframe ID you can also use the iframe index=0 (or 1,2,..) in select frame. This should stay constant even if the ID is changing:

open | https://a9t9.com/kantu/demo/iframes 
selectFrame | relative=top 
selectFrame | index=0 
click | css=button.ytp-large-play-button.ytp-button

As an alternative solution, have you considered using XClick (image) or XClick (ocr=text). Since these commands work visually, this avoids finding the right iframe ;-)

Here is a forum post that uses this method to solve a click on a Youtube video inside an iframe:

https://forum.a9t9.com/t/embedded-video-problem/1324/2

Screencast:
https://www.youtube.com/watch?v=4aNs9BnsodA

The third method would be to use sourceExtract to find the new frame ID in the source code, extract it, and then use it as input for selectFrame. But the first suggestion is much easier and should work.

share|improve this answer

edited Mar 26 at 0:05

answered Mar 25 at 23:51

Jim GrigoryanJim Grigoryan

1,07511 gold badge22 silver badges88 bronze badges

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  For some reason the frame index was changing every time OP load the page, so could not hard code the index. I think he already tried xClick option too. I had a discussion so, just sharing the info what we tried.
  
  – supputuri
  Mar 26 at 3:13
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Interesting. Then another solution could be to use store | true | !errorignore and test different frame indexes inside the macro to find the one that works.
  
  – Jim Grigoryan
  Mar 26 at 10:15
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Hi Jim, thanks for the options. The Index keeps changing, although in the source code its always the 4th iframe, using index=4 does not work consistently. Tried to do a while loop using !errorignore with supputuri but it takes a long time just to identify the frame and doesnt seem to work quite effectively. is there a way to identify the frame with the xclick image/ocr and then run the script as normal?
  
  – Slider105
  Mar 29 at 10:07
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  do you have a public website where I could test this?
  
  – Jim Grigoryan
  Mar 29 at 10:14
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I don't Jim. But I found that running the automation on selenium IDE, the index=0,1,2,3 actually works and so far have done over a dozen of tests and it seems constant! So wonder if the issue was due to something buggy going on with Kantu. Even replicating the same steps in the script, selenium works, kantu doesnt.
  
  – Slider105
  Mar 29 at 15:37
  

  
  
  
  

 | 
show 2 more comments

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0

The problem is that Salesforce refreshes the iframe ID

In addition to the iframe ID you can also use the iframe index=0 (or 1,2,..) in select frame. This should stay constant even if the ID is changing:

open | https://a9t9.com/kantu/demo/iframes 
selectFrame | relative=top 
selectFrame | index=0 
click | css=button.ytp-large-play-button.ytp-button

As an alternative solution, have you considered using XClick (image) or XClick (ocr=text). Since these commands work visually, this avoids finding the right iframe ;-)

Here is a forum post that uses this method to solve a click on a Youtube video inside an iframe:

https://forum.a9t9.com/t/embedded-video-problem/1324/2

Screencast:
https://www.youtube.com/watch?v=4aNs9BnsodA

The third method would be to use sourceExtract to find the new frame ID in the source code, extract it, and then use it as input for selectFrame. But the first suggestion is much easier and should work.

share|improve this answer

edited Mar 26 at 0:05

answered Mar 25 at 23:51

Jim GrigoryanJim Grigoryan

1,07511 gold badge22 silver badges88 bronze badges

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  For some reason the frame index was changing every time OP load the page, so could not hard code the index. I think he already tried xClick option too. I had a discussion so, just sharing the info what we tried.
  
  – supputuri
  Mar 26 at 3:13
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Interesting. Then another solution could be to use store | true | !errorignore and test different frame indexes inside the macro to find the one that works.
  
  – Jim Grigoryan
  Mar 26 at 10:15
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Hi Jim, thanks for the options. The Index keeps changing, although in the source code its always the 4th iframe, using index=4 does not work consistently. Tried to do a while loop using !errorignore with supputuri but it takes a long time just to identify the frame and doesnt seem to work quite effectively. is there a way to identify the frame with the xclick image/ocr and then run the script as normal?
  
  – Slider105
  Mar 29 at 10:07
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  do you have a public website where I could test this?
  
  – Jim Grigoryan
  Mar 29 at 10:14
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I don't Jim. But I found that running the automation on selenium IDE, the index=0,1,2,3 actually works and so far have done over a dozen of tests and it seems constant! So wonder if the issue was due to something buggy going on with Kantu. Even replicating the same steps in the script, selenium works, kantu doesnt.
  
  – Slider105
  Mar 29 at 15:37
  

  
  
  
  

 | 
show 2 more comments

0

The problem is that Salesforce refreshes the iframe ID

In addition to the iframe ID you can also use the iframe index=0 (or 1,2,..) in select frame. This should stay constant even if the ID is changing:

open | https://a9t9.com/kantu/demo/iframes 
selectFrame | relative=top 
selectFrame | index=0 
click | css=button.ytp-large-play-button.ytp-button

As an alternative solution, have you considered using XClick (image) or XClick (ocr=text). Since these commands work visually, this avoids finding the right iframe ;-)

Here is a forum post that uses this method to solve a click on a Youtube video inside an iframe:

https://forum.a9t9.com/t/embedded-video-problem/1324/2

Screencast:
https://www.youtube.com/watch?v=4aNs9BnsodA

The third method would be to use sourceExtract to find the new frame ID in the source code, extract it, and then use it as input for selectFrame. But the first suggestion is much easier and should work.

share|improve this answer

edited Mar 26 at 0:05

answered Mar 25 at 23:51

Jim GrigoryanJim Grigoryan

1,07511 gold badge22 silver badges88 bronze badges

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  For some reason the frame index was changing every time OP load the page, so could not hard code the index. I think he already tried xClick option too. I had a discussion so, just sharing the info what we tried.
  
  – supputuri
  Mar 26 at 3:13
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Interesting. Then another solution could be to use store | true | !errorignore and test different frame indexes inside the macro to find the one that works.
  
  – Jim Grigoryan
  Mar 26 at 10:15
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Hi Jim, thanks for the options. The Index keeps changing, although in the source code its always the 4th iframe, using index=4 does not work consistently. Tried to do a while loop using !errorignore with supputuri but it takes a long time just to identify the frame and doesnt seem to work quite effectively. is there a way to identify the frame with the xclick image/ocr and then run the script as normal?
  
  – Slider105
  Mar 29 at 10:07
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  do you have a public website where I could test this?
  
  – Jim Grigoryan
  Mar 29 at 10:14
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I don't Jim. But I found that running the automation on selenium IDE, the index=0,1,2,3 actually works and so far have done over a dozen of tests and it seems constant! So wonder if the issue was due to something buggy going on with Kantu. Even replicating the same steps in the script, selenium works, kantu doesnt.
  
  – Slider105
  Mar 29 at 15:37
  

  
  
  
  

 | 
show 2 more comments

The problem is that Salesforce refreshes the iframe ID

In addition to the iframe ID you can also use the iframe index=0 (or 1,2,..) in select frame. This should stay constant even if the ID is changing:

open | https://a9t9.com/kantu/demo/iframes 
selectFrame | relative=top 
selectFrame | index=0 
click | css=button.ytp-large-play-button.ytp-button

As an alternative solution, have you considered using XClick (image) or XClick (ocr=text). Since these commands work visually, this avoids finding the right iframe ;-)

Here is a forum post that uses this method to solve a click on a Youtube video inside an iframe:

https://forum.a9t9.com/t/embedded-video-problem/1324/2

Screencast:
https://www.youtube.com/watch?v=4aNs9BnsodA

The third method would be to use sourceExtract to find the new frame ID in the source code, extract it, and then use it as input for selectFrame. But the first suggestion is much easier and should work.

share|improve this answer

edited Mar 26 at 0:05

answered Mar 25 at 23:51

Jim GrigoryanJim Grigoryan

1,07511 gold badge22 silver badges88 bronze badges

open | https://a9t9.com/kantu/demo/iframes 
selectFrame | relative=top 
selectFrame | index=0 
click | css=button.ytp-large-play-button.ytp-button

share|improve this answer

edited Mar 26 at 0:05

answered Mar 25 at 23:51

Jim GrigoryanJim Grigoryan

1,07511 gold badge22 silver badges88 bronze badges

answered Mar 25 at 23:51

Jim GrigoryanJim Grigoryan

1,07511 gold badge22 silver badges88 bronze badges

answered Mar 25 at 23:51

Jim GrigoryanJim Grigoryan

1,07511 gold badge22 silver badges88 bronze badges