Styjun

I'm trying to write a piece of code using Testng in selenium, the problem is when i try to click a link, the code becomes unresponsive and gives error- Timed out receiving message from renderer

Tried driver.get("https://infostore.saiglobal.com/") instead of driver.findElement(By.linkText("Infostore")).click(); still remains unresponsive - Doesnot get directed to the webpage - https://infostore.saiglobal.com/

@Test
public void testSai() throws Exception {

 driver.get("https://www.saiglobal.com/"); //open homepage
 driver.findElement(By.id("CybotCookiebotDialogBodyButtonAccept")).click(); //accept cookie
 driver.findElement(By.cssSelector("#sai-header > div > div.main-nav > div.store-box > div")).click(); //click on Login to open list
 sleep(2);
 driver.findElement(By.linkText("Infostore")).click(); //click on infostore to be redirected to https://infostore.saiglobal.com/
 System.out.println(driver.getCurrentUrl());

Yes I have checked this issue and there is an workaround for this issue if you wish to have this.Try following code.

1. Take the href attribute value from the link element.


2. Delete all cookies.


3. 
   

   driver.navigate().to(URL);

   
   
   

   public static void main(String[] args)

   
   
   

    System.setProperty("webdriver.chrome.driver", System.getProperty("user.dir") + File.separator + "\Executables\Chromedriver.exe");
    WebDriver driver = new ChromeDriver();
    WebDriverWait wait = new WebDriverWait(driver, 5);
    Actions actions = new Actions(driver);
    driver.get("https://www.saiglobal.com/"); 
    driver.findElement(By.id("CybotCookiebotDialogBodyButtonAccept")).click();
    WebElement element=wait.until(ExpectedConditions.elementToBeClickable(By.xpath("//div[@class='desktop-login']")));
    actions.moveToElement(element).build().perform();
    WebElement element1=wait.until(ExpectedConditions.elementToBeClickable(By.xpath("//div[@class='desktop-login']/ul/li/a[contains(text(),'Infostore')]")));
    String str1=element1.getAttribute("href");
    driver.manage().deleteAllCookies();
    driver.navigate().to(str1);
    System.out.println(driver.getCurrentUrl());
   

   
   
   
   

This seems to be an error with Selenium that the developers have been dealing with for over a year. They never really give a concrete answer as to what causes it or how to fix it.

The first port of call would be to make sure that your browser and Selenium are compatible. Try opening a different URL that you know works, and if the error persists then there is likely an error with the compatibility of your selenium and web browser. If it works, then there is something wrong with your website.

For reference, I opened your website using Python Selenium, and had no issues loading or interacting with elements. So the error is local to the software you are using.

The issue can also be caused by sleeps(no idea why), so try removing any sleeps and see if this stops the issue.