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Facebook messenger - broadcast API - (#-1) Unexpected internal error


Unable to send a message to myself on phone using the Bots for Messenger API -getting 400 response from messenger API?Facebook Messenger Platform Send API unexpected internal errorfacebook javascript api gives error on post like “(#3) Publishing likes through the API is only available for page access tokens”Cannot send messages using Messenger Send API even after mobile app asked for page_messages permissionFacebook Marketing API - Cannot Create Ad-SetHow to get app accesstoken for marketing API FacebookFacebook messenger bot error nonexisting field (messages)Facebook Broadcast api required both page & app level messaging permissions?Testing the broadcast function on messenger






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








0















Past few hours i am facing this issue. I have created new label as below request



Method: POST
URL: https://graph.facebook.com/v2.11/me/custom_labels?access_token=<ACCESS_TOKEN>
Payload:
"name": "testing-2"



Successfully created i got label id in response as




"id": "2310623892330135"



Then I associated user page scope id with label id as below request



Method: POST
Url: https://graph.facebook.com/v2.11/<LABEL-ID>/label?access_token=<ACCESS_TOKEN>
Payload:
"user": "2378210095523286"



Success response is




"success": true



Then i created Broadcast message as below



Method: POST
URL: https://graph.facebook.com/v2.11/me/message_creatives?access_token=<ACCESS_TOKEN>
Payload:
"messages": [

"text": "It's time for a healthy start to the day!!!!"

]



success response is




"message_creative_id": "2261779967427944"



Then i try to send message in broadcast api as below



Method: POST
Url: https://graph.facebook.com/v2.11/me/broadcast_messages?access_token=<ACCESS_TOKEN>
Payload:
"message_creative_id": "2261779967427944",
"custom_label_id": "2310623892330135"



Error response is,




"error":
"message": "(#-1) Unexpected internal error",
"type": "OAuthException",
"code": -1,
"error_subcode": 2018012,
"fbtrace_id": "FuSl3sJfoYk"




Can anyone please guide me to fix this issue.



I have created issue in facebook bug boundry, if anyone facing same issue please subscribe this issue - https://developers.facebook.com/support/bugs/2092341407546688/










share|improve this question






























    0















    Past few hours i am facing this issue. I have created new label as below request



    Method: POST
    URL: https://graph.facebook.com/v2.11/me/custom_labels?access_token=<ACCESS_TOKEN>
    Payload:
    "name": "testing-2"



    Successfully created i got label id in response as




    "id": "2310623892330135"



    Then I associated user page scope id with label id as below request



    Method: POST
    Url: https://graph.facebook.com/v2.11/<LABEL-ID>/label?access_token=<ACCESS_TOKEN>
    Payload:
    "user": "2378210095523286"



    Success response is




    "success": true



    Then i created Broadcast message as below



    Method: POST
    URL: https://graph.facebook.com/v2.11/me/message_creatives?access_token=<ACCESS_TOKEN>
    Payload:
    "messages": [

    "text": "It's time for a healthy start to the day!!!!"

    ]



    success response is




    "message_creative_id": "2261779967427944"



    Then i try to send message in broadcast api as below



    Method: POST
    Url: https://graph.facebook.com/v2.11/me/broadcast_messages?access_token=<ACCESS_TOKEN>
    Payload:
    "message_creative_id": "2261779967427944",
    "custom_label_id": "2310623892330135"



    Error response is,




    "error":
    "message": "(#-1) Unexpected internal error",
    "type": "OAuthException",
    "code": -1,
    "error_subcode": 2018012,
    "fbtrace_id": "FuSl3sJfoYk"




    Can anyone please guide me to fix this issue.



    I have created issue in facebook bug boundry, if anyone facing same issue please subscribe this issue - https://developers.facebook.com/support/bugs/2092341407546688/










    share|improve this question


























      0












      0








      0








      Past few hours i am facing this issue. I have created new label as below request



      Method: POST
      URL: https://graph.facebook.com/v2.11/me/custom_labels?access_token=<ACCESS_TOKEN>
      Payload:
      "name": "testing-2"



      Successfully created i got label id in response as




      "id": "2310623892330135"



      Then I associated user page scope id with label id as below request



      Method: POST
      Url: https://graph.facebook.com/v2.11/<LABEL-ID>/label?access_token=<ACCESS_TOKEN>
      Payload:
      "user": "2378210095523286"



      Success response is




      "success": true



      Then i created Broadcast message as below



      Method: POST
      URL: https://graph.facebook.com/v2.11/me/message_creatives?access_token=<ACCESS_TOKEN>
      Payload:
      "messages": [

      "text": "It's time for a healthy start to the day!!!!"

      ]



      success response is




      "message_creative_id": "2261779967427944"



      Then i try to send message in broadcast api as below



      Method: POST
      Url: https://graph.facebook.com/v2.11/me/broadcast_messages?access_token=<ACCESS_TOKEN>
      Payload:
      "message_creative_id": "2261779967427944",
      "custom_label_id": "2310623892330135"



      Error response is,




      "error":
      "message": "(#-1) Unexpected internal error",
      "type": "OAuthException",
      "code": -1,
      "error_subcode": 2018012,
      "fbtrace_id": "FuSl3sJfoYk"




      Can anyone please guide me to fix this issue.



      I have created issue in facebook bug boundry, if anyone facing same issue please subscribe this issue - https://developers.facebook.com/support/bugs/2092341407546688/










      share|improve this question
















      Past few hours i am facing this issue. I have created new label as below request



      Method: POST
      URL: https://graph.facebook.com/v2.11/me/custom_labels?access_token=<ACCESS_TOKEN>
      Payload:
      "name": "testing-2"



      Successfully created i got label id in response as




      "id": "2310623892330135"



      Then I associated user page scope id with label id as below request



      Method: POST
      Url: https://graph.facebook.com/v2.11/<LABEL-ID>/label?access_token=<ACCESS_TOKEN>
      Payload:
      "user": "2378210095523286"



      Success response is




      "success": true



      Then i created Broadcast message as below



      Method: POST
      URL: https://graph.facebook.com/v2.11/me/message_creatives?access_token=<ACCESS_TOKEN>
      Payload:
      "messages": [

      "text": "It's time for a healthy start to the day!!!!"

      ]



      success response is




      "message_creative_id": "2261779967427944"



      Then i try to send message in broadcast api as below



      Method: POST
      Url: https://graph.facebook.com/v2.11/me/broadcast_messages?access_token=<ACCESS_TOKEN>
      Payload:
      "message_creative_id": "2261779967427944",
      "custom_label_id": "2310623892330135"



      Error response is,




      "error":
      "message": "(#-1) Unexpected internal error",
      "type": "OAuthException",
      "code": -1,
      "error_subcode": 2018012,
      "fbtrace_id": "FuSl3sJfoYk"




      Can anyone please guide me to fix this issue.



      I have created issue in facebook bug boundry, if anyone facing same issue please subscribe this issue - https://developers.facebook.com/support/bugs/2092341407546688/







      facebook facebook-messenger facebook-messenger-bot facebook-chatbot






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Mar 26 at 9:43







      Deepak

















      asked Mar 26 at 8:19









      DeepakDeepak

      7672 gold badges6 silver badges21 bronze badges




      7672 gold badges6 silver badges21 bronze badges






















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