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Google Adwards shows way more installs than I actual have…?


Android App A wants to track Google Play referral data for Android App B installationDiffrence in number of installs in google console and analytics,is it common or is there something wrong?What is “Staged rollout” on Google Play Developer?Google Play is not showing correct download count for my appFacebook App Invites: pass campaign params to Play storeInstalls on Facebook Analytics differ from iTunes Connect and Google PlayCan google console display too many installs?How to get list of downloaded apps (paid/free) by a user from Google Play?Google adwords app install campaign: UTM parameter trackingNeed link attributes from Google Ads linked with FireBase






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0















Here is the complete situation:



I've launched an app a few days ago and connected it to my own server. When the app is opened for the first time (or even after that), it calls my server api and stores the device id, region, and timestamp. On the other side, I also started a campaign for Ad installs on Google Adwards.



Until today everything looked connected in terms of the install it was showing on Google Adwards vs my own server but what happened today is a bit shocking for me... I checked on my Google Adwards account and there were 450 installs only for today (and total were around 750) against that campaign but according to my server DB, there are around 130 installs today which also has some part from Facebook campaign. So, it's 100% clear that the data Google Adwards shows and what they charged me for isn't correct.



What is the best way to report it? also, they don't seem to be reliable now...










share|improve this question




























    0















    Here is the complete situation:



    I've launched an app a few days ago and connected it to my own server. When the app is opened for the first time (or even after that), it calls my server api and stores the device id, region, and timestamp. On the other side, I also started a campaign for Ad installs on Google Adwards.



    Until today everything looked connected in terms of the install it was showing on Google Adwards vs my own server but what happened today is a bit shocking for me... I checked on my Google Adwards account and there were 450 installs only for today (and total were around 750) against that campaign but according to my server DB, there are around 130 installs today which also has some part from Facebook campaign. So, it's 100% clear that the data Google Adwards shows and what they charged me for isn't correct.



    What is the best way to report it? also, they don't seem to be reliable now...










    share|improve this question
























      0












      0








      0








      Here is the complete situation:



      I've launched an app a few days ago and connected it to my own server. When the app is opened for the first time (or even after that), it calls my server api and stores the device id, region, and timestamp. On the other side, I also started a campaign for Ad installs on Google Adwards.



      Until today everything looked connected in terms of the install it was showing on Google Adwards vs my own server but what happened today is a bit shocking for me... I checked on my Google Adwards account and there were 450 installs only for today (and total were around 750) against that campaign but according to my server DB, there are around 130 installs today which also has some part from Facebook campaign. So, it's 100% clear that the data Google Adwards shows and what they charged me for isn't correct.



      What is the best way to report it? also, they don't seem to be reliable now...










      share|improve this question














      Here is the complete situation:



      I've launched an app a few days ago and connected it to my own server. When the app is opened for the first time (or even after that), it calls my server api and stores the device id, region, and timestamp. On the other side, I also started a campaign for Ad installs on Google Adwards.



      Until today everything looked connected in terms of the install it was showing on Google Adwards vs my own server but what happened today is a bit shocking for me... I checked on my Google Adwards account and there were 450 installs only for today (and total were around 750) against that campaign but according to my server DB, there are around 130 installs today which also has some part from Facebook campaign. So, it's 100% clear that the data Google Adwards shows and what they charged me for isn't correct.



      What is the best way to report it? also, they don't seem to be reliable now...







      google-play ads google-adwords






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Mar 22 at 17:22









      ZeshanZeshan

      1269




      1269






















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          Your server DB probably only records users that opened your app. Whereas Adwords installs probably records users who installed it. Is it possible the different ways of measuring are both correct?



          Are you tracking "First open" in your Adwords?






          share|improve this answer























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            0














            Your server DB probably only records users that opened your app. Whereas Adwords installs probably records users who installed it. Is it possible the different ways of measuring are both correct?



            Are you tracking "First open" in your Adwords?






            share|improve this answer



























              0














              Your server DB probably only records users that opened your app. Whereas Adwords installs probably records users who installed it. Is it possible the different ways of measuring are both correct?



              Are you tracking "First open" in your Adwords?






              share|improve this answer

























                0












                0








                0







                Your server DB probably only records users that opened your app. Whereas Adwords installs probably records users who installed it. Is it possible the different ways of measuring are both correct?



                Are you tracking "First open" in your Adwords?






                share|improve this answer













                Your server DB probably only records users that opened your app. Whereas Adwords installs probably records users who installed it. Is it possible the different ways of measuring are both correct?



                Are you tracking "First open" in your Adwords?







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Mar 25 at 9:24









                Nick FortescueNick Fortescue

                7,1191825




                7,1191825





























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